Managing Disruptive Behaviour
  • Managing Disruptive Behaviour

CMA Member physician pricing displayed.

This course is open to practicing physicians and residents.

Learn how to deal with—and resolve—disruptive behaviour. 

DATE: Sept. 17 & 24, 2021
TYPE: Virtual, Facilitated
DURATION: 2 days 10:30 am-5:30 pm ET each day

ABOUT THIS COURSE

Disruptive behaviour is a serious problem that not only profoundly affects workplace health and morale, but can also be challenging to manage and resolve.

This course will help you understand disruptive behaviour and develop the skills to effectively deal with it from an individual and a systems perspective.

EXPECT TO LEARN HOW TO:

  • distinguish between disruptive and non-disruptive behaviour, and identify elements that may influence or cause disruptive behaviour;
  • apply principles of fairness, compassion and accountability to resolve incidents of disruptive. behaviour, and prepare for a difficult feedback conversation; and
  • design prevention strategies that promote respectful professional behaviour.

This course can be tailored and delivered in-house* to physicians and/or interdisciplinary teams at your organization, meeting or conference. Contact us at pli@cma.ca to find out more. 

*Due to the ongoing COVID-19 pandemic, courses will be delivered virtually until further notice

FACULTY TEAM:

Mary Yates BA(Hons), MEd

Paul Farnan MD BCh CCFP FCFP ASAM & CSAM certified

Managing disruptive behaviour - is currently on backorder. You may still purchase now though and we'll ship as soon as more become available.