Crucial accountability© - a VitalSmarts© product
  • Crucial accountability© - a VitalSmarts© product

CMA Member physician pricing displayed.

This product is available to CMA Members* and other practicing physicians.

An automatic 20% discount has been applied for CMA physician members (50% discount for resident members).

Learn how to identify performance gaps, and hold yourself—and others—accountable.

DATE: October 3, 2020 Vantage Venues, Toronto, ON
TYPE: Face-to-face, Instructor-led
DURATION: 1 day

Pre-requisite: Crucial Conversations© (please review the Crucial Conversations© course material if you attended the course more than 24 months ago)

Find out more about this course.

ABOUT THIS COURSE 

Crucial Accountability© is an eight-hour companion course for people who have taken Crucial Conversations© (CCV). The course builds on the principles taught in CCV and teaches skills to help leaders and staff alike to hold each other accountable. This training helps participants identify performance gaps (broken promises, bad behaviour and violated expectations) and teaches skills to enhance motivation and ability to close the gap and resolve issues

This course can be customized and delivered in-house at your organization, meeting or conference to physicians and/or interdisciplinary teams. Contact us at pli@cma.ca to find out more.

WHAT WILL I GET FROM THIS COURSE? 

You’ll learn how to:

  • Learn how to hold one another accountable.
  • Identify the gap between expected and actual performance.
  • Diagnose and close the gap between expected and actual performance.

*Not available to student members.

This product is available to CMA Members* and other practicing physicians.

Crucial accountability© - a VitalSmarts© product - is currently on backorder. You may still purchase now though and we'll ship as soon as more become available.