This course is sponsored by the University of Alberta
Learn how to successfully manage conflict.
TYPE: Virtual, Facilitated
DURATION: 2 days April 30- May 7 2022
ABOUT THIS COURSE
Effective management of conflict can enhance creativity and innovation. During this course, you’ll learn how to successfully manage conflict, including using facilitation and resolution processes, and avoid the difficulties it can create for relationships.
EXPECT TO LEARN HOW TO:
- analyze the dynamics and politics of effective negotiation;
- differentiate between types of conflict and conflict management styles; and
- develop effective strategies for managing constituencies and building coalitions.
*Due to the ongoing COVID-19 pandemic, courses will be delivered virtually until further notice.
Janice Stein PhD FRSC LLD MOC
Scott Comber BMEDS MBA MA PhD