Crucial conversations© - a VitalSmarts© product
  • Crucial conversations© - a VitalSmarts© product

CMA Member physician pricing displayed.

This product is available to CMA Members* and other practicing physicians.

An automatic 25% discount has been applied for CMA physician members (50% discount for resident members).

Learn how to manage difficult conversations—and achieve desired outcomes.

TYPE: Face-to-face, Instructor-led
DURATION: 2 days

Find out more about this course.

ABOUT THIS COURSE

A key difference between good and great leaders is that great leaders achieve results even when differences of opinion are significant, the stakes are high in terms of outcomes and emotions are strong. Great leaders excel at these kinds of crucial conversations.

This course will help you to master the skills you need to candidly and respectfully handle high-stakes conversations, achieve better results and enhance relationships

This course can be customized and delivered in-house at your organization, meeting or conference to physicians and/or interdisciplinary teams. Contact us at pli@cma.ca to find out more.

WHAT WILL I GET FROM THIS COURSE?

You’ll learn about:

  • The skills you need to engage others when addressing challenging issues.
  • Recognizing when a conversation or issue becomes crucial.
  • Practical tools you can use to deal with the challenges you face.

*Not available to student members.

This product is available to CMA Members* and other practicing physicians.


Crucial conversations© - a VitalSmarts© product - is currently on backorder. You may still purchase now though and we'll ship as soon as more become available.