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Learn how to successfully manage conflict.
DATE: November 12-13, 2018 (COHORT 1) and November 14-15, 2018 (COHORT 2)
TYPE: Face-to-face, Instructor-led
DURATION: 2 days
ABOUT THIS COURSE
Effective management of conflict can enhance creativity and innovation. During this course, you’ll learn how to successfully manage conflict, including using facilitation and resolution processes, and avoid the difficulties it can create for relationships.
WHAT WILL I GET FROM THIS COURSE?
You’ll learn how to:
- Analyze the dynamics and politics of effective negotiation.
- Differentiate between types of conflict and conflict management styles.
- Develop effective strategies for managing constituencies and building coalitions.