Gestion de Conflits
  • Gestion de Conflits

CMA Member physician pricing displayed.

This course is open to practicing physicians and residents.

Early bird pricing in effect until Jan. 31, 2021. Please use EARLYBIRD21 at checkout to receive 30% off your 2021 PLI course registrations.

Rise above the chaos. 

DATE: Feb. 17 and 24, 2021
TYPE: Virtual, Facilitated
DURATION: 2 afternoons 1:00–4:00 pm ET each day


The stresses and pressures of today’s demanding workplaces can lead to conflicts at multiple levels.

This Physician Leadership Institute (PLI) course will teach you tactics and strategies to better manage those conflicts when they arise, including processes to reach a solution or to actively resolve disagreements.

Conflict management is 1 of 6 core courses ― essential training for physicians interested in or engaged in a leadership position.


  • differentiate between types of conflict and conflict management styles;
  • discuss strategies to recognize and manage conflict situations; and
  • practise a collaborative model to address conflict with individuals, teams and organizations.

This course can be tailored and delivered in-house* to physicians and/or interdisciplinary teams at your organization, meeting or conference. Contact us at to find out more. 

*Due to the ongoing COVID-19 pandemic, courses will be delivered virtually until further notice.


Andrée Cyr M.Sc PCC

Conflict management (online course, conducted in French) - is currently on backorder. You may still purchase now though and we'll ship as soon as more become available.