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The fundamentals of improving patient care.

DATE: May 14 & 19 2021
TYPE: Virtual, Facilitated
DURATION: 2 sessions  Day 1: 10 - 4 PM ET Day 2: 6-9:15 PM ET


As healthcare continues to evolve at an accelerating pace, healthcare practitioners continue to be confronted with numerous dilemmas, or polarities, that need to be managed. Balancing standardized practices while meeting the individual needs of the patient. Implementing new technologies while protecting the personal touch that is so important to patient care. Striving to maintain stability while embracing the change needed to move forward. Many of these dilemmas are an inherent part of the system’s structure. Polarity Management™ is both a method and a framework that supports individuals and teams to effectively identify and manage these naturally occurring polarities.

Research shows that high-performing organizations perform well because, in part, they have created systems and processes that help them manage polarities well. Effective leaders are both clear and flexible, and high performing organizations both centralize for coordination and decentralize for responsiveness. It’s not about either or, it’s about BOTH!

Join this session to learn more about how to effectively identify and manage naturally occurring polarities in your life, practice and/or organization, and how adaptive leadership can help make your strategies become a reality.

This course can be tailored and delivered in-house* to physicians and/or interdisciplinary teams at your organization, meeting or conference. Contact us at to find out more. 

*Due to the ongoing COVID-19 pandemic, courses will be delivered virtually until further notice.


Phil Cady CD BSW MA (Leadership) DSocSci (Cand)

John Van Aerde MD MA PhD FRCPC

    Polarity Management: Adaptive Leadership for Competing Priorities (CCPL) - is currently on backorder. You may still purchase now though and we'll ship as soon as more become available.